Returns & Refunds policy
You are entitled to cancel your order within 2 days without giving any reason for doing so.
The deadline for canceling an order is 2 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail jainsanjay186@gmail.com
We will reimburse you no later than 2 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
If you receive a damaged product or one that is not working correctly, we kindly request that you provide an unboxing video as proof.
This video is essential for processing your refund.
Refunds will only be issued in the event of a damaged item, a product that fails to function, or if an incorrect product is delivered.
The goods were purchased in the last 2 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
95 A , Sector A , Silicon City , Opposite to Club House Main Road Silicon City Indore MP 452012
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail jainsanjay186@gmail.com
Our refund policy for toys is designed to ensure customer satisfaction and transparency. If you receive a damaged product or one that is not working correctly, we kindly request that you provide an unboxing video as proof. This video is essential for processing your refund. Refunds will only be issued in the event of a damaged item, a product that fails to function, or if an incorrect product is delivered. We aim to process refunds on the same day that the issue is verified through your unboxing video. Your understanding and cooperation in this process are greatly appreciated as we strive to provide quality products and services.